Dear Customer,
Even with us, it can occasionally happen that a product does not work - or no longer works - to your total satisfaction or that an error creeps in during delivery. In such cases, please be assured that we will do our utmost to help. If you have to return a device to us, we guarantee that we will carry out an in-depth analysis and send you a rapid response.
In the first instance please therefore supply us a brief description of the problem using our RMA form. Please fill out this RMA form as clearly and completely as possible and return it to us with a click of your mouse. You will then automatically receive by e-mail a receipt confirmation with your data. We will immediately create an RMA file and send you via e-mail an RMA order confirmation.
Afterwards, please return the device with a copy of the RMA order confirmation to the following address:
Kuebler Automation India Pvt Ltd
Plot No 677, S no 269/3
Bhugaon, Near Daulat Dhaba, Taluka: - Mulshi,
Dist: - Pune, Pin: - 412 108,
Maharashtra
India
If you have any questions, please do not hesitate to contact us:
Phone: +91 20 22 95 38 19 or +91 86 00 14 72 80
service@kuebler.in
to RMA form
Repair policy of Fritz Kübler GmbH
Description of the RMA procedure
RMA: Return of Material Authorization or Return Merchandize Authorization [Amer.]
The RMA-Number stands for an identification number for a return item assigned by the supplier. The customer is obliged to request this kind of number prior to the return of the merchandise.